Contact

Talk to a real person.

One inbox, watched by the people who build ShopItUp. Whether you sell here or bought from a store on our platform, write to us and we'll sort it out.

Sellers & general enquiries

Questions about plans, your account, connecting a marketplace, or anything that isn't working the way it should.

support@shopitup.ca

We reply within one business day.

Shoppers & order help

Bought something from a store on ShopItUp? Start with the store you ordered from — they ship your order and handle returns. If you can't reach them, we'll step in.

support@shopitup.ca

Please include your order number.

Business details

Operating name: ShopItUpRegistered Alberta trade name TN28376812 of the legal entity named opposite.
Legal entity: 2837675 Alberta Inc.Incorporated in Alberta, Canada.
Business address: 5-5034 49 St
Olds, AB T4H 1H3
Canada
Email: support@shopitup.ca Monday to Friday, excluding statutory holidays.

Policies

Everything that governs using ShopItUp and buying through it.